Privacy Policy

Last Updated: 2025-12-23

At SoftPro, we respect your privacy and are committed to protecting personal information collected through our products, services, and website.

1) Information We Collect

We may collect and process the following categories of information:

Company or user identification (e.g., name, business name)
Contact details (e.g., phone numbers, email addresses)
Transactional and billing data (e.g., invoices, payment status, service usage)
Technical data (e.g., device/browser information, logs, IP address)

2) How We Use Information

We use information for purposes such as:

Providing and operating SoftPro services
Transactional notifications (e.g., invoices, payments, alerts, OTP)
Customer support and service communications
Improving our products and security
Compliance with legal obligations

3) Messaging & Communications

We may communicate using channels such as SMS, WhatsApp Business API, and email for service-related messages.

No marketing without consent: We do not send promotional messages without explicit opt-in consent. End users can opt out at any time (see the Messaging Policy).

4) Data Sharing

We do not sell or rent personal information. We may share limited data with trusted technical service providers (e.g., communications platforms) strictly to deliver our services, subject to appropriate safeguards.

5) Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.

6) Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your data
Request correction or deletion
Withdraw consent and opt out of messaging

7) Contact

If you have questions about this policy, contact us:
Email: info@softpro.me
Website: https://softpro.me